Winter Support Fund Surpassed expectations

THE GOWANBANK HUB charity that helps people who are in immediate crisis by providing compassionate support today has realised the results of their “Winter Support Fund”.

The support fund was funded by The Corra Foundation who administers a number of grant funds. The Fledging charity successfully won a bid for funding from the Scottish Government after submitting an application in early November 2021.

The Winter Support Small Grants Fund is was a £500,000 Scottish Government fund administered by Corra Foundation.

The Gowanbank Hub , known by locals as “The Hub” was awarded £5,000 by the foundation.

In the report realised by the charity today it was revealed that the charity provided support to over 70 families across the Greater Pollok area.

BILLY COULL the charity’s CEO said:

“We where so happy to have received this grant from the Scottish government. This shows the trust that funders have in us to deliver the results that they need.”

“The fund was only supposed to help 50 families, after hearing some stories from service users. We made a decision to make some minor alterations inline with the conditions of the grant to reach as many people as we possibly could.”

The charity had distributed over small grants to 79 families in need the average grant being £50 for a single person, £65 for a family of three and £100 for a family of five. Although the charity insists that grants sizes was based on a number of factors and subjected to a stringent scrutiny policy.

“When making decisions about the grants we subjected all decisions to an independent scrutiny panel. This panel was made up of two people not affiliated with the hub, the reason for this was to ensure that that the decision process was fair and unbiased.”

“At the end of the day we our achieved our goal of providing help and support to people in need. Overall the individuals and families we supported were satisfied with the support they received”

To validate the the information the charity asked grant beneficiaries to complete a short survey that provided the charities leadership and funders with a 360 degree overview of the management of the distribution of the £5,000 grant.

The results showed that the majority of beneficiaries where extremely satisfied with the service, the charities team communicated well and they listened to any issues.

One beneficiary of a grant said :

“Even though there was a technical issue the team sorted it as quickly as they could and paid out the grant before they closed over Christmas so i wasnt struggling over Christmas and left until they went back to pay it. They made sure that it got paid.”

Another beneficiary said:

“Excellent service at the hub they are really helpful and very understanding and do a great job helping the local community”

“Helped so much as I have a disabled daughter so helped us as family”

A spokeswoman for the charity said:

“We are delighted to have received such positive feedback from our beneficiaries, We don’t do this for praise or thanks. We do this because we genuinely care about people and our community.”

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