THE GOWANBANK HUB AND CRISIS SUPPORT CENTER located at in The nitshill area of Pollok, has been given the green light to relaunch a much needed emergency fuel support scheme to provide emergency support to provide struggling families across the South West Glasgow.
The funds distributed to those most at risk from cold homes and high emergy bills will be come from The Energy Redress Scheme Winter Hardship Fund.
The Energy Redress Scheme Winter Hardship Fund aims to help people who are most at risk from cold homes and high energy bills and who are in crisis with an immediate need for support.
The fund is primarily aimed at prepayment customers experiencing increased vulnerability and whom are at risk of self-disconnection because of the energy crisis. This also includes customers who are self-rationing energy.
Under Ofgem’s redress process, energy companies who are found to have breached a license condition or were part of an investigation or compliance case, can make voluntary payments alongside or instead of fines and compensation to address any harm caused to consumers.
The Energy Savings Trust has been appointed by Ofgem to distribute these funds, through the Energy Redress Scheme.
Advice Direct Scotland have been appointed to distribute these funds through the Winter Hardship Fund and energyvoucheradvice.scot.
Billy Coull , CEO of the The Gowanbank Hub and Crisis Support Center said:
“ I as well as the team at the hub are delighted to welcome this new service to our extensive portfolio of crisis support services available to the the communities we operate.”
“The team of committed volunteers who commit their time and energy to providing compassionate help and support to families in immediate crisis understand the current energy crisis affecting the hundreds of people across our community and we would kindly ask service users to please be patient as we deal with enquiries”